ABOUT US :. Print Print this document
 

We are a company incorporated in 2004 solely for the purpose of acting as an out-sourcing agent for banks and financial institutions, to market and sell loan packages offered by the banks and financial institutions. As at the date hereof, we have been officially appointed by several banks and financial institutions.

We have a pool of professional managers with a total experience of not less than 20 years between them with banks and financial institutions and a thorough and in-depth knowledge of the mortgage industry. * Click for profiles of managers

We have a team of dedicated experienced mortgage consultants who has the capability in giving in-depth advice on loan products. We employ mortgage consultant who has not less than 1 year experience and with proper track record with a bank or financial institution, to mitigate risk of compliance, mis-selling and misrepresentation. * Click for profiles of mortgage consultants

We have an efficient trailer and reporting software to monitor and ensure prompt follow up on the approval of the loan applications and the subsequent loan documentation processes

We have adopted various in-house work processes and rules and regulations to mitigate risks to the borrowers

 
  • Customer confidentiality

      

    To prevent misuse and abuse of your personal and financial documents, all documents must be crossed out with the phrase “Submission to Mortgage Broker Sdn Bhd” to ensure such documents cannot be used for any other purposes. Your documents will be shredded and destroyed upon approval or rejection of your loan application.

     
  • Mis-selling and Misrepresentation

      

    You will be asked to sign a form as acknowledgement that you understood the products and principal terms offered to avoid dispute.

     
  • Credit Evaluation

      

    We have a Credit Director on board to evaluate your loan application based on the respective banks' and financial institutions current credit guidelines and criterias


     

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